Shipping policy

Where we deliver

We currently deliver to addresses in the United Kingdom only.

Dispatch times

Every Beau candle is hand-poured in West Sussex. Orders are usually dispatched within 1–3 working days (Monday to Friday, excluding bank holidays). You'll receive an email with tracking details once your order is on its way.

Delivery options and costs

Service	Cost	Delivery time after dispatch
Standard	£4.99	2–4 working days
Standard on orders of £50 or more	Free	2–4 working days
Express	£9.99	Next working day

Delivery times are estimates and can be longer during busy periods such as Christmas. If you need an order by a particular date, please get in touch before ordering and we'll do our best to help.

Workshop tickets

Workshop tickets aren't posted. Your booking confirmation is sent by email, so no delivery charge applies.

Damaged or missing parcels

We pack every order carefully, but if anything arrives damaged or doesn't arrive, please email info@beaucandles.com with your order number (and a photo for damaged items) within 7 days of the expected delivery date. We'll send a replacement or a full refund.

Contact

Beau Candles, 16 New Place Road, Pulborough RH20 2JB, United Kingdom
Email: info@beaucandles.com